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Work Experience
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Strategic Sourcing Manager
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February 2008 - Present
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Paramount Farms, Inc. (A Roll International Company), Santa Monica, CA, USA
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Providing leadership in Strategic Sourcing, supply chain management and process improvement, managing $20MM in annual spend.
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Black Belt & Deployment Leader
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April 2007 - February 2008
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Health Net, Inc., Woodland Hills, California
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Reporting to the Director of Facility Distribution Services of a Fortune 200 company among the nation's largest publicly traded managed health care organizations with over 6 million members.
- Act as Ambassador for change establishing Lean Six Sigma focused pilot deployment within business unit.
- Sourced Six Sigma Executive Training, Champion Training, and plant readiness assessments to educate team and enable project selection aligned to strategic goals. Developed and presented Six Sigma Deployment Roadmap/business plan.
- Assessed and selected Black Belt candidates and sourced certification-based training programs.
- Developed optimized teams applying Predictive Index team member assessment analysis.
- Aligned with supply chain partners to implement Lean Six Sigma practices in service delivery.
- Analyzed and documented cost saving opportunities. Developing proposals for project approval and to later serve as team focal point and goals.
- Oversaw and lead all aspects of Six Sigma deployment infrastructure including project selection, tracking and reporting, communications, resources, policies/procedures, etc.
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Business Analyst III
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October 2006 - March 2007
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WellPoint,Inc., Woodland Hills, CA
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Reporting to the Staff VP of Customer Service & Support of Fortune 40 publicly traded, and the nation's largest, health benefits company with over 34 million members.
- Gathered business requirements & specifications to implement off-shored call center services with IT & vendor.
- Project Manager -Conducted user acceptance testing (UAT) and implemented centralized vendor performance dashboard reporting system.
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Process Improvement Engineer
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October 2005 - October 2006
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21st Century Insurance Company, Woodland Hills, CA
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Reported to Director of Continuous Process Improvement and Quality of publicly traded personal lines auto insurance company writing over $1 Billion in premium annually.
- Successfully led and participated on Six Sigma DMAIC initiatives under mentorship of GE-Trained Six Sigma Master Black Belts resulting in $1.5M first-year savings. Customer service VOC and VOE projects focused on improving Net Promoter Score (NPS) and Call Center representative attrition rates.
- Created value stream map with metrics enabling project identification later linked to corporate balanced scorecard.
- Co-managed the establishment of Six Sigma infrastructure, implemented PMO & reporting tool for portfolio of 16 projects with maximum financial impact of $7M+ for 8 Black Belts.
- Created and drove communications for infrastructure policies, procedures & bonus compensation programs.
- Coached/mentored Green Belts on projects and toll-gate report outs.
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Strategic Sourcing Analyst
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September 2002 - October 2005
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21st Century Insurance Company, Woodland Hills, California
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Reported to Director of SS&P
- Successfully performed full-cycle sourcing for $184M in sourceable spend including diagnostic assessment, market and cost benefit analysis (CBA), execution of RFx initiatives/analysis/award, negotiations, contract development, and implementation for indirect goods and professional service commodities for cross-functional internal clients.
- Delivered total cost savings of over $3M.
- Designed & implemented Supplier Performance Program and trained relationship owners to manage vendors to SLA's and meet SOX requirements. Vendor management & supplier management.
- Designed & implemented vendor contract database tool enabling automated renewal administration and reporting.
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Strategic Sourcing Project Manager
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December 2000 - August 2002
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Health Net, Inc., Woodland Hills, CA
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Reported to the Director of SS&P of a publicly traded Fortune 200 healthcare corporation with over 6 million members in a highly visible position.
- Performed cost analysis, developed charters, conducted RFx initiatives, contract executions and new service and vendor implementations with delivered cost savings and successful close-outs.
- Conducted process mapping and presented solutions utilizing current and future state bus. models.
- Implemented effective internal dashboard enabling a high-level view of performance success for the bus. unit.
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Operations Project Manager
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August 1999 - August 2000
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Weider Publications, Inc., Woodland Hills, CA
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Reported to the EVP Operations:
- Responsible for all aspects of project management, developed and managed work plans, scopes, and budgets and delivered mission-critical initiatives through IT system implementations.
- Projects included information system upgrades (contact management and HRIS/Payroll systems), Business Continuance Planning, and proposals for Intranet & Corporate Knowledge Base solution including web-based content management and site personalization applications.
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